Answered By: Kelly Faulkner
Last Updated: Jan 10, 2017     Views: 3915


*First time using ILL? Please read the FAQs below before placing your request!

1. What is Interlibrary Loan?

Interlibrary Loan (ILL) is for requesting items that are not available @ Johnson & Wales University.

2. What types of items are requested?

Books, journal articles, newspaper articles, theses and dissertations may be requested.

Generally, libraries do not lend the following materials: entire journal issues, newspapers, videos, reference material and reserve material.

3. Who can use this service?

a. Johnson & Wales University Community (staff, faculty, or currently registered student);

b. you have a current Johnson & Wales Univ. Library barcode;

c. and you do not have overdue books or outstanding library fines.

4. How long does it take?

Books and articles may take two or more weeks to arrive.

Articles may take less time.

PLEASE NOTE: Some articles come with an expiration date. To avoid losing your article, please download it as soon as it arrives.

5. Will it cost me anything?

Most requests are filled free of charge.

Any fees charged by the lending library will be passed on to the borrower.

If there will be a charge, you will be notified of the amount in advance, so you can decide whether or not you want to continue with the request.

6. When will I know that it has arrived?

Patrons are notified by phone or email when the material arrives.

Materials are picked up at the Circulation Desk or received electronically.


7. Can I request theses & dissertations from other Universities?

a. If it is a JWU-Dissertation:

- Search ProQuest Dissertations & Theses 

- Request Dissertation by contacting Kerry Caparco at

b. Non-JWU Dissertation:

- Search WorldCat Online Catalog:

- Use the following search structure: dissertation and

- Copy Information

- Submit an InterLibrary Loan Request

8. How do I submit an ILL Request?

Search using the Everything tab on the library homepage. If the item you are looking for is not available for immediate use, click the Request it button and fill out the form. If you need additional assistance, contact a librarian.     

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